Friday, September 14, 2012

Workplace Policy and Procedure Manuals

If you have an employee who knows his or her job, why waste your time on Policy and Procedure Manuals?

Well, let's just visit that topic for a minute and look at some scenarios where these will come in very handy.

What happens if:

  • Your employee gets mad and leaves?
  • Your employee finds another job?
  • Your employee is out for a period of time because of an accident or illness?
  • Your employee moves away?
  • Your employee is in the reserves and gets called up to active duty?
  • Or ______________________ (YOU fill in the blank).
Policy and procedure manuals are important in that they will help anyone coming into a new position or filling in a position to perform the necessary tasks in your office that keep your business going even when they are away.

What happens if your office staff is off for a week -- do deposits stack up?  do payables wait?  do tax deposits go late?  will your employees wait to be paid?  who will send out invoices so you can get paid?  

So many things will sit by the way side if your key people are out even for a day or two -- just a bad case of the flu can set an office back.  Think about all the things that happen everyday in your office and how many of those are only performed by one person with all the knowledge in their heads -- NOW think about those things not getting done on time or correctly.  How does that impact your business and performance?

Let me help you with detailed Policy and Procedure manuals -- not the broad brushed ones you can purchase on the Internet.  We come to your office and go through the procedures that happen with your people and customize these manuals to your particular office.  

Policy and Procedure manuals cover the tasks that your office is required to perform to run an efficient and profitable office.  They are not the manuals who tell people how to act or what is acceptable for dress code -- those are employee manuals and we do those too in collaboration with your attorney to be certain you are protected to the fullest extent of the law in all issues.

If you are in the greater Phoenix area, contact me about scheduling a meeting.  If you are outside of this area, you can contact me about an out of the area assignment and we can discuss our services.  Also, my book gives you a good sampling of the procedures you need to run an efficient and profitable company.

Have a great weekend !!

Charlene S Reed, Owner/Author
Responsible Business Services
www.myconstructionoffice.com
"Construction Administration Handbook"

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